Quickly and efficiently hire the best contact center professionals for your open positions. Our contact center recruiting services are designed to help you hire the most qualified candidates while keeping costs-per-hire down.
通过与我们合作, you open up access to our pool of vetted professionals who are equipped to support your growing needs with high-level and tactical skills.
美国堪萨斯州的
总部
乌克兰
能力中心
印度
能力中心
南非
能力中心
阿根廷
能力中心
菲律宾
服务提供设施
美国堪萨斯州的
总部
阿根廷
能力中心
印度
能力中心
乌克兰
能力中心
菲律宾
服务提供设施
南非
能力中心
01
We help you plan, acquire and onboard the right candidates for your hiring needs. Get the qualified staff you need with the right skills, talents, and expertise.
02
We employ innovative AI technology combined with our exclusive network to source the best contact center candidates that will propel your business forward.
03
We’ll fill your immediate hiring needs and alleviate resume sourcing, 进行工作面试, and negotiating job offers, saving your company valuable time.
04
From direct hires of new employees or contracting freelancers to staffing temporary or permanent jobs, our flexible recruiting solutions cater to your unique hiring needs.
05
We’ll assign a dedicated account manager to understand your exact hiring needs. Our support is available 24/7 to ensure a smooth process from start to finish.
06
Our knowledge and access to relevant investors, 市场洞察力, and unique discounts serve as an extra bonus to give your company a competitive edge and build bridges over barriers that inhibit your growth.
1840 & 公司 provided us with more transparency into our sales calls at a time when we really needed it. 他们提供QA工具, improved our value proposition, and sales coaching which greatly improved our customer interactions and sales process.
凯西H.
MANGER OF TRAINING, HOMELIGHT
Although we had several partners with more tenure, it was 1840 & 公司 that used their analysis team to open up our opportunities with NPS score, resulting in 50%+ improvements.
丹尼尔·R.
VP of Client Services, Pentius
The team completes tasks on time and goes above and beyond. I’ve been pleased with everything so far.
麦克米.
切克金融公司所有者
We selected 1840 based on our needs and their ability to source and onboard offshore talent. We were impressed with their clear and concise communication.
安德鲁·C.
VP 金融, Bluestone Lane
They consistently find people that fit the client’s requirements for each position. Moreover, the resources they provide are usually ready to work right away. They’re like a matchmaker for staff; they provide exactly what we’re looking for.
未公开的
创业孵化器CEO
The team sourced candidates for us from the Philipines to do data verification for our company and now we work with them to do payroll. They moved quickly and provided quality candidates.
未公开的
科技公司人力资源经理
They are an exemplary partner. 1840 provided us with multiple agents to work our customer support channels… Key deliverables included maintaining our KPIs such as 96% CSAT, 15 second first reply time for chat, and 4-hour first reply time for email.
时尚批发客户
Director of Customer 支持
01
The first step is to let us know what types of candidates you are looking for. We’ll work closely with you to understand your goals, requirements, and any other hiring needs.
02
Our expert recruiting team will then begin matching qualified candidates through our powerful and innovative AI technology and exclusive talent network.
03
We’ll continue to work closely with you to ensure your new team’s productivity, quality of work and output is running efficiently and scaling to your needs.
We look for a variety of qualities, include strong communication skills, 包括书面和口头, and the ability to remain calm and professional when dealing with difficult customers or situations. A positive attitude and customer-focused mindset are also important, as well as the ability to think critically and solve problems in a fast-paced, 高压的环境. Contact center talent should be able to work collaboratively with other team members, as well as work independently, and have a strong work ethic and commitment to meeting performance goals. 另外, a willingness to learn and adapt to new technologies and processes is important, as contact center technology is constantly evolving.